Five Caris Healthcare Locations Win Strategic Healthcare Programs Awards
Recognized by One of the Nation’s Largest Benchmarks for Hospice Caregiver Satisfaction
KNOXVILLE, Tenn. — Caris Healthcare, a provider of world class hospice to patients across the Southeast, is proud to announce five of its locations received Strategic Healthcare Programs (SHP) CAHPS Hospice Awards in the Superior Performer category.
The Cookeville, Crossville, Murfreesboro, Somerville, and Milan locations rank in the top 20% of strategic healthcare hospice programs on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice survey.
The Centers for Medicare and Medicaid Services administer the CAHPS survey each year when patient caregivers submit surveys to evaluate their hospice experience. The SHPBest™ program further recognizes those programs which emerge as high performers in these surveys.
According to the SHPBest™ CAHPS Hospice Awards guidelines, the provider with the highest overall score receives the Best-of-the-Best Award, providers in the top 5% of scores receive the Premier Performer award, and the providers ranking in the top 20% receive the Superior Performer award. In addition to these benchmarks, providers must score at or above the national average in eight publicly reported domains to be eligible for any level of the awards.
Caris Healthcare Somerville has received the Superior Performer award each year since 2016 and won Best-of-the-Best in 2018.
Caris Healthcare proudly recognizes these locations and employees for their outstanding commitment to providing exceptional patient care.
To learn more about the SHPBest CAHPS Hospice Award, please visit: shpdata.com/hospice/shpbest-cahps-hospice
About Caris Healthcare
Founded in 2003, Caris Healthcare has 28 offices in Tennessee, Virginia, Missouri, South Carolina and Georgia, and we are grateful to have been trusted with the well-being of more than 40,000 patients and their family members. Caris Healthcare is committed to providing a graceful and peaceful end-of-life journey. For more information, visit carishealthcare.com.