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Caris Healthcare’s Milan and Memphis teams earn “Superior Performer” Caregiver Experience Award

Best Hospice Caregiver Experience

September 15, 2026– Caris Healthcare has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family experience score that ranked in the top 20% of all eligible SHP clients for the 2025 calendar year. 

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2025 award recipients were determined by reviewing and ranking the overall CAHPS Hospice caregiver experience score for more than 1,800 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made the family and caregiver experience a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey. 

“Providing excellent patient care takes relentless effort, and our SHPBest award winners embody that every year. This program lets us recognize the organizations that never settle, that keep improving the patient and caregiver experience even when they’re already performing at a high level. That kind of commitment deserves to be celebrated,” said Jason Ballet, President of SHP. 

President and CEO of Caris Healthcare Paul Saylor shares, “I am so proud of our dedicated staff for earning this honor. Scoring in the top 20% nationally is a direct reflection of the relentless effort, compassion, and clinical excellence our team brings to work every single day. This award belongs to every Nurse, Aide, Chaplain, Social Worker, Volunteer Coordinator and office support staff who refuse to settle for anything less than World Class care.” 

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.  

About Caris Healthcare 

With a vision of being your world class hospice, Caris Healthcare was founded in 2003 and has grown to   33 locations covering Tennessee, Virginia, Missouri, South Carolina, and Georgia. The name Caris comes from the Greek word meaning ‘grace.’ The last days of life are a sacred time, and Caris feels strongly grace should be present when and where it is needed most. 

About Strategic Healthcare Programs (SHP) 

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.

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