The Three Most Important Things (TMIT)
Our Three Most Important Things program is the key element of our approach to hospice care. When we began the program, we didn’t think it would have much impact on our patients’ care — we simply wanted to make their quality of life as rich as possible until their very last day. But in a short time, we realized that these small gestures made some of the most profound and memorable impressions our patients and families experienced when dealing with end-of-life care.
TMIT begins with a simple question. Upon admission we ask, “What three things do we need to know about you to provide excellent care?”
Every spring since he could remember, Carl had sown seeds in his backyard vegetable garden. read more
One Caris patient came up with a most challenging, yet heartfelt request for one of his “Three Most Important Things.” read more
She also had a personality that brightened an entire room and a positive attitude that lifted everyone’s spirit. read more
Most patients ask for simple comforts such as regular chocolate milkshakes or flannel sheets for their bed, but other requests have been more complicated.
- Arranged a 50th anniversary renewal of marriage vows for a dying husband and his wife
- Brought salt water, sand and shells to the room of a patient who loved the beach
- Planted a vegetable patch for a lifelong gardener and brought freshly picked produce to him in his room through a final summer
These small, individualized gifts are just one of the ways that Caris goes above and beyond the ordinary standards of palliative care, transforming the patient experience through clear communication, compassion and attention to quality of life.