With a background in human resources management at two of the world’s largest, most important industrial companies, Gary Fleenor has been responsible for transforming Caris Healthcare’s human resources platform to support the company’s evolution from a Tennessee hospice provider to a large, multi-site provider with a sizable geographic footprint and a growing corps of clinical, sales and administrative staff.
As Vice President of Human Resources at Caris since 2011, Gary has taken the provider’s human resources processes and procedures from the paper age to the cloud-based cyber age to better support the Caris’ vision to become a world class hospice provider. To keep pace with the company’s steady growth, Gary has established a standardized behavioral interview process, built a new applicant tracking system, improved new hire onboarding processes, revamped an administrator in training program, developed a talent pipeline, introduced a new performance improvement process and modified compensation and benefits plans—all designed to support and reinforce Caris’ focus on quality and accountability.
Since Gary joined Caris, the workforce has increased in number by approximately 70 percent.
Prior to joining Caris, Gary was a Strategic Human Resources Business Partner for six years for Siemens Molecular Imaging, a manufacturing and distribution division of the Fortune Global 100 industrial company based in Germany. Gary came to Siemens when it purchased CTI Molecular Imaging, Inc., where he served as a Senior HR Generalist for three years. He previously worked as a Human Resources Representative for Bechtel National Inc., the U.S.-based international construction and civil engineering firm that ranks among the largest privately held companies in the world. Gary began his career in human resources working for smaller firms that supported companies in the service and manufacturing/industrial sectors.
Working for two large global firms like Siemens and Bechtel gave Gary the perspective to understand the benefits of scale, efficiency and growth and how to translate those advantages to a growing mission-driven provider like Caris. The most significant difference, he says, is the importance of ensuring that each new hire reflects the company’s values and is committed to its Better Way customer service promise.