East Region World Class Award Winners Celebrated

Caris leadership joined the East Region team for our Regional Leadership Development Institute in Knoxville, Tennessee.

During the day long meetings, we discussed the nature of function versus purpose, what makes everyone at Caris leaders, and received valuable training on service recovery and quality reporting.

At night, we celebrated all of our employees, but in particularly we celebrated our 11 World Class Award Winners. World Class Award winners are nominated by their peers. They are Caris employees who go above and beyond to provide hospice care with grace to our patients and their families.

Please join me in thanking the following Caris employees for their role model behavior.

  • Support Center Employee of the Year – Josh Cusick
  • Hospice Aide of the Year – Rosa Lynn Bailey from the Bristol office
  • Nurse of the Year – Vonda Bachman from the Bristol office
  • Patient Care Manager of the Year – Katie Blevins from the Johnson City office
  • Administrative Employee of the Year – Sherry Martin from the Sevierville office
  • Chaplain of the Year – Jim Hitte from the Chattanooga/Athens office
  • Social Worker of the Year – Tabitha VanVranken from the Knoxville office
  • Volunteer Coordinator of the Year – Patty McGrew from the Knoxville office
  • Volunteer of the Year – The Village Quilters from the Lenoir City office
  • Caris Representative of the Year – Megan Dunaway from the Lenoir City office
  • Administrator of the Year – Angie Henegar from the Bristol office

Caris also continues to recognize the collective team efforts necessary to maintain high performance through the Caris Excellence Certification. The East Region had 7 offices receive an Excellence Certification this year, including the first ever Level 5 Certification. The Lenoir City office accepted its Level 5 Excellence Certification and was named the East Region Office of the Year at the Employee Appreciation and Awards Banquet.

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Support Center
10651 Coward Mill Rd.
Knoxville, TN 37931

Phone: 866-694-4848

Fax: 866-694-7878

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Operational Excellence

In 2013, Caris was awarded the Pinnacle Award for Business Excellence in the large business category by the Knoxville Chamber.
2014-03-05T21:03:10+00:00
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In 2013, Caris was awarded the Pinnacle Award for Business Excellence in the large business category by the Knoxville Chamber.
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Exceptional Service

“I feel at Caris, we add life to days, not days to live.” —   Dr. Jamie Oakley
2014-03-05T21:06:40+00:00
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“I feel at Caris, we add life to days, not days to live.” —   Dr. Jamie Oakley
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Operational Excellence

In 2011, Caris Director of Family Services David Fleming was awarded the Champion of Excellence award from the Tennessee Center for Performance Excellence.
2014-03-05T21:03:23+00:00
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In 2011, Caris Director of Family Services David Fleming was awarded the Champion of Excellence award from the Tennessee Center for Performance Excellence.
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Exceptional Service

“Caris came into my son’s life at a time when he really needed kindness shown to him and I’m really thankful.” —   Roberta M.
2014-03-05T21:06:20+00:00
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“Caris came into my son’s life at a time when he really needed kindness shown to him and I’m really thankful.” —   Roberta M.
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Exceptional Service

“I could never have words to tell my gratitude to Caris and their caring and compassionate staff! You are truly angels of mercy!” —   Maria S.
2014-03-05T21:04:23+00:00
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“I could never have words to tell my gratitude to Caris and their caring and compassionate staff! You are truly angels of mercy!” —   Maria S.
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Outstanding Patient Care

Ninety-three percent of Caris employees say they intend to stay with Caris for the next several years.
2014-03-05T21:02:15+00:00
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Ninety-three percent of Caris employees say they intend to stay with Caris for the next several years.
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Exceptional Service

“I would like to thank the whole Caris team for their thoughtfulness. They made sure about my husband’s dignity and helped us to fulfill his last wishes. The Caris team that cared for Billy and the way you helped us was very special. There was always someone to give us that little touch so we could go that next step.” —   Margie W.
2014-03-05T21:04:53+00:00
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“I would like to thank the whole Caris team for their thoughtfulness. They made sure about my husband’s dignity and helped us to fulfill his last wishes. The Caris team that cared for Billy and the way you helped us was very special. There was always someone to give us that little touch so we could go that next step.” —   Margie W.
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Exceptional Service

“Calling Caris wasn’t giving up on my wife. It was just the opposite – it gave her more.” —   Donald M.
2014-03-05T21:05:58+00:00
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“Calling Caris wasn’t giving up on my wife. It was just the opposite – it gave her more.” —   Donald M.
excellence

Operational Excellence

In 2008, Caris was awarded the prestigious Excellence Award from the Tennessee Center of Performance Excellence.
2014-03-05T21:03:40+00:00
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In 2008, Caris was awarded the prestigious Excellence Award from the Tennessee Center of Performance Excellence.
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Outstanding Patient Care

Eighty-eight percent of Caris employees say they would be likely to recommend Caris as one of the best places to work in the community.
2014-03-03T16:44:28+00:00
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Eighty-eight percent of Caris employees say they would be likely to recommend Caris as one of the best places to work in the community.
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Operational Excellence

In 2014, the Caris Johnson City office was recognized by the National Hospice and Palliative Care Organization as a Level 4 “We Honor Veterans” partner.
2014-04-25T16:10:07+00:00
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In 2014, the Caris Johnson City office was recognized by the National Hospice and Palliative Care Organization as a Level 4 “We Honor Veterans” partner.
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Exceptional Service

“The Caris hospice team was wonderful! My family could not have asked for any better care than what was given to my father. The nurses would talk to us as if they had no other patients at all. Please don’t change any of the care that you provide.”

—   Janie B.
2014-03-05T21:05:19+00:00
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“The Caris hospice team was wonderful! My family could not have asked for any better care than what was given to my father. The nurses would talk to us as if they had no other patients at all. Please don’t change any of the care that you provide.” —   Janie B.
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Exceptional Service

“Why wait to call? I’d much rather have my husband comfortable for six months than six days.” —   Mallory B.
2014-03-05T21:05:39+00:00
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“Why wait to call? I’d much rather have my husband comfortable for six months than six days.” —   Mallory B.
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Operational Excellence

In 2014, the Caris Myrtle Beach, SC and Somerville, TN offices received the Deyta Hospice Honors Award for achieving the highest levels of patient satisfaction.
2014-04-25T16:09:26+00:00
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In 2014, the Caris Myrtle Beach, SC and Somerville, TN offices received the Deyta Hospice Honors Award for achieving the highest levels of patient satisfaction.
quality

Outstanding Patient Care

Caris is grateful and honored to have touched the lives of more than 26,000 patients and their families in the last 10 years.
2014-03-05T21:02:31+00:00
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Caris is grateful and honored to have touched the lives of more than 26,000 patients and their families in the last 10 years.
services

Exceptional Service

“It was so beneficial to have someone with vast experience who could answer our questions so that we could feel that Mom was receiving the best care possible at all times. This service is so important to those whose life is ending as well as their families.” —   Gary M.
2014-03-05T21:04:02+00:00
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“It was so beneficial to have someone with vast experience who could answer our questions so that we could feel that Mom was receiving the best care possible at all times. This service is so important to those whose life is ending as well as their families.” —   Gary M.
quality

Outstanding Patient Care

All Caris hospice teams include a nurse on call 24 hours a day, seven days a week, 365 days a year.
2014-03-05T21:02:00+00:00
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All Caris hospice teams include a nurse on call 24 hours a day, seven days a week, 365 days a year.
excellence

Operational Excellence

In 2010, Caris was honored by a Malcolm Baldrige National Quality Award visit.
2014-03-05T21:02:51+00:00
excellence
In 2010, Caris was honored by a Malcolm Baldrige National Quality Award visit.
services

Exceptional Service

“It takes special people to bear so many people’s burdens at such a critical time. I wouldn’t have done without Caris.” —   Mallory B.
2014-03-05T21:06:57+00:00
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“It takes special people to bear so many people’s burdens at such a critical time. I wouldn’t have done without Caris.” —   Mallory B.
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Exceptional Service

“Caris cares for and makes life easier for my patients and their families at the most difficult time of their lives. Caris helps my patients leave this life comfortably; both psychologically as well as physically.”
– Dr. Burgin Dossett
2014-03-03T16:39:59+00:00
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“Caris cares for and makes life easier for my patients and their families at the most difficult time of their lives. Caris helps my patients leave this life comfortably; both psychologically as well as physically.” – Dr. Burgin Dossett
services

Exceptional Service

“Our hospice nurse showed great care while working with my mom, and gave me tremendous support. God bless you all and Caris for doing what you do at the end of someone’s life.” —   Susan T.
2014-03-05T21:05:07+00:00
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“Our hospice nurse showed great care while working with my mom, and gave me tremendous support. God bless you all and Caris for doing what you do at the end of someone’s life.” —   Susan T.